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12/30/2011
What do rebate and refund policies have in common, particularly this time of year? They're a source of confusion and aggravation for consumers who didn't fully understand them when making a purchase.
An editor at Consumer Reports estimated that 40 percent or more of people who are enticed to buy a product by the offer of a rebate never get it because they fail to meet processing requirements. Others simply forget to file for the rebate.
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12/27/2011
As return fraud continues to be a concern for the retail industry, many retailers are tightening their policies to combat the growing crime. Better Business Bureau recommends consumers fully understand these policies to avoid unnecessary stress.
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12/20/2011
Many people will be traveling to see family and friends in the next few weeks. Scammers know this too, and may try to trick you into divulging your credit card information by posing as hotel employees. The BBB is warning holiday travelers to beware of a telephone phishing scam designed to steal credit card numbers.
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12/15/2011
Business Bureau serving Alaska, Oregon and Western Washington is reminding consumers to be informed before utilizing layaway services
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12/08/2011
Protecting children Online is at the top of BBB's wish list.
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12/06/2011
The popularity of online shopping has increased in recent years, and Better Business Bureau wants consumers to be smart and responsible before emptying the virtual shopping cart.
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12/01/2011
When you can’t take your pet with you, finding a kennel or pet care service you can trust is paramount. The Better Business Bureau created a checklist to help owners choose a reliable home-away-from-home for their pets.
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12/01/2011
BBB is advising businesses to make sure that their return policies are simple and solid before tackling customer gift returns this holiday season.
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12/01/2011
Because of technology and the creativity of charities, there are many different ways that donors can give to a worthy cause.
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12/01/2011
Staying safe should be a top priority for all travelers so Better Business Bureau recommends taking a few precautions when hitting the road this holiday.
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11/29/2011
As cyber sales go into full force around Thanksgiving, Better Business Bureau says lookout for unrealistic sales and advertisements.
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11/22/2011
Use our Holiday Budget Planner, created for BBB by Clearpoint Credit Counseling, to keep track of your seasonal expenses this year
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11/21/2011
Cyber Monday, the Monday after Thanksgiving, has officially replaced Black Friday as the most popular day to shop for the holidays. Shopping online means avoiding the crowds, but it also opens up the buyer to attacks from scammers and hackers.
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11/17/2011
With the season's busiest shopping days ahead, Better Business Bureau serving Alaska, Oregon and Western Washington gives buyers the top tips for holiday spending.
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11/10/2011
Better Business Bureau arms consumers and business owners with suggestions on how to support veterans and military service members this Veterans Day: Friday, Nov. 11, 2011
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